VetRide – Veterans Transportation Service (VTS)
Veterans who are eligible for VA health care benefits and have a VA-authorized appointment are automatically eligible for transportation through the Veterans Transportation Service (VTS). VTS provides free transportation services for qualifying veterans to and/or from participating VA medical centers in a multi-passenger van. Rides must be requested at least 7-10 business days before the appointment. Veterans are advised to have a backup plan since rides are not guaranteed as rides scheduled are based on driver availability.
Visit www.vetride.va.gov or contact the following VA systems for detail information and on scheduling a ride.
SF VA Healthcare System VTS Dispatcher:
415-221-4810 x23080
VA Palo Alto Healthcare System VTS Dispatcher:
650-496-2542 VTSPaloAlto@va.gov
VA Travel Pay Reimbursement
VA Travel Pay Reimbursement pays eligible veterans and caregivers back for mileage and other travel expenses to and from approved health care appointments.
For detailed information to check if you’re eligible and how to file a claim:
Visit: www.va.gov/health-care/file-travel-pay-reimbursement/
Call: 855-574-7292 Monday – Friday: 8:00 am – 8:00 pm.
Disabled American Veterans (DAV)
DAV operates a fleet of vehicles around the country to provide free transportation to/from VA medical facilities for injured and ill veterans. The vans are driven by volunteers, and the rides are coordinated by the local Hospital Service Coordinators. You must first join as a DAV member to receive the benefits.
Visit www.dav.org on how to join or contact the following local Hospital Service Coordinators.
415-750-2144 SF VA Health – DAV Hospital Service Coordinator
831-883-1156 Palo Alta VA Health – DAV Hospital Service Coordinator

