Local Shuttles

Local shuttles are typically vans or shuttle buses that serve small areas within cities and communities weekdays during the midday, with some exceptions.

Bayshore/Brisbane Senior Shuttle

Service Area:	Brisbane/Bayshore Neighborhood of Daly City
Fare:	Free
Eligibility:	Open to all, no restrictions
Accessibility:	All vehicles are wheelchair accessible
For More Information:	1-800-660-4287 or TTY 650-508-6448
To book a ride:	415-740-9458

For schedules and a map, visit www.Samtrans.com/shuttles.

The Bayshore/Brisbane Senior Shuttle operates request-ride service during the midday and connects to the Bayshore Caltrain Station. Passengers may request rides for any purpose within the service area. To request a ride, the passenger must call the driver’s cell phone and leave a message stating when and where they would like to be picked up and dropped off. The driver will then return the call and work out the schedule with the passenger.

Devil’s Slide Ride

Service Area:	Pacifica
Hours:	Weekends only, 8:00 a.m. to 5:00 p.m.
Fare:	Free
Eligibility:	Open to all, no restrictions
Accessibility:	Vehicles are wheelchair accessible
For More Information:	Pacifica Engineering Division 650-738-3767 www.cityofpacifica.org

The Devils Slide Ride service runs in a loop from North Pacifica to the Devil's Slide Trail and back, and stops at designated locations. See Pacifica’s website for detailed information on the schedule and stops.

East Palo Alto Community Shuttle

Service Area:	East Palo Alto, Palo Alto
Hours:	Every day, peak hours and some late night service
Fare:	Free
Eligibility:	Open to all, no restrictions
For More Information:	East Palo Alto Mobility Manager, 650-853-3197 www.samtrans.com/shuttles or http://www.ci.east-palo-alto.ca.us/documentcenter/view/388

For schedules and a map go to www.samtrans.com/shuttles or http://www.ci.east-palo-alto.ca.us/documentcenter/view/388.The shuttle goes from Woodland-Bayshore neighborhood locations in East Palo Alto, such as the Ravenswood Health Clinic and University Village, to the Palo Alto Caltrain Station.

Foster City Senior Express Shuttle

Service Area:	Foster City and as far north as Trousdale Drive/ Mills-Peninsula Hospital in Burlingame and as far south as Veterans Boulevard/Kaiser Hospital in Redwood City. The bus also travels to Stanford Hospital and the Millbrae Transit Center.
Hours:	Tuesday through Thursday, midday hours
Fare:	One way: $2 for local trips, $5 for trips outside of Foster City
Eligibility:	Must be age 50 or older and a Foster City resident
Accessibility:	The shuttle is wheelchair accessible
For More Information:	Community Center Senior Wing 650-286-2585

The Senior Express Shuttle is an on-demand service for Foster City residents who are age 50 and over. The service includes a pick-up at the residence and drop-off at the Foster City Senior Wing or designated stop. The Senior Express Shuttle operates Tuesday through Thursday during the midday. To make a reservation, call or stop by the Recreation Center Senior Wing front desk between 9:00 am and 1:00 pm Monday through Friday. Ride requests for the next day must be made by 1:00 pm. The payment method for the Senior Express Shuttle is a punch card. Punch cards can be purchased at the Senior Wing front desk.

Menlo Park Shoppers' Shuttle

Service Area:	Menlo Park
Hours:	Monday through Friday, 9:30 am to 3:00 pm
Fare:	Free
Eligibility:	Open to all, no restrictions
Accessibility:	The vehicles are wheelchair accessible
For More Information:	650-330-6770 or www.menlopark.org/156/Shuttle-Services

The Menlo Park Midday Shuttle operates on an hourly schedule. The shuttle serves the Menlo Park Caltrain Station, Menlo Park Library, Veteran’s Administration Medical Center, Menlo Park Senior Center, Stanford Shopping Center and the Palo Alto Caltrain Station. The shuttle is a 20-passenger bus with two spaces available for wheelchairs. The shuttle stops at all SamTrans bus stops, and is also a “flag down service”; passengers can wave at the driver, who will stop in any safe location to pick them up.

Menlo Park Shoppers' Shuttle

Service Area:	Menlo Park
Hours:	Tuesdays, 9:15 am to 2:30 pm, Wednesdays and Saturdays, 9:30 am to 1:00 pm
Fare:	Free
Eligibility:	Open to all, no restrictions
Accessibility:	The vehicles are wheelchair accessible
For More Information:	650-330-6770 or www.menlopark.org/156/Shuttle-Services

The Menlo Park Shoppers’ Shuttle is a request-ride service. By request, the shuttle will pick you up at your home in Menlo Park starting at 9:15 am (depending on your location) and take you to destinations such as Woodside Plaza, Peninsula Boardwalk and Sequoia Station Shopping Center on Tuesdays and Sharon Heights, downtown Menlo Park, or the Stanford Shopping Center on Wedensdays and Saturdays (times are variable). For the return trips home, the shuttle will pick up passengers at 12:30 pm and 1:30 pm on Tuesdays and at noon and 1:00 pm on Wednesdays and Saturdays.

Pacifica Senior Center Transportation Service

Service Area:	Pacifica
Hours:	Monday through Friday, 9:00 am to 2:00 pm
Fare:	$3.00 suggested donation for round trip transportation to the center and scheduled shopping trips. Medical appointments are a mandatory fare of $20.00 round trip.
Eligibility:	Must be age 60 or older and a Pacifica resident
Accessibility:	The 20-passenger van is lift-equipped for wheelchair and walker access
For More Information:	650-738-7350 or www.cityofpacifica.org/depts/senior_services/transportation/default.asp

The transportation service takes seniors to and from the Pacifica Senior Center, with 24-hour phone notice. The Center schedules group shopping trips to local destinations. Individual requests for transportation to medical appointments will be accommodated as the schedule permits and must be requested at least 48 hours in advance.

Redwood City-Midpoint Caltrain Shuttle

Service Area:	Redwood City
Hours:	Monday through Friday, peak commute hours
Fare:	Free
Eligibility:	Open to all, no restrictions
Accessibility:	All vehicles are wheelchair accessible.
For More Information:	650-588-1600 www.commute.org/shuttles

The Redwood City-Midpoint Caltrain shuttle runs between Redwood City Caltrain and the Midpoint Technology Park on Broadway. The shuttle serves the Stanford Medical Outpatient Center.

Senior Coastsiders

Service Area:	Coastside (Half Moon Bay, Moss Beach, El Granada and Montara)
Hours:	Monday through Thursday, 8:00 am to 4:00 pm, Friday, 8:00 am to 3:00 pm
Fare:	$2.00 round trip suggested donation
Eligibility:	Must be age 60 or older
Accessibility:	The vehicles are wheelchair accessible
For More Information:	650-726-9056

The Senior Coastsiders Van is a request-ride service that operates on the coastside of San Mateo County. The van is primarily used to transport seniors from their homes to programs at the Senior Center but also provides rides for other purposes, such as shopping on Wednesdays and Fridays.

South City Shuttle

Service Area:	South San Francisco BART, Hillside/Chestnut, Linden/Aspen, Orange/Baden, Main Library, Rotary Plaza, Del Monte/San Felipe
Hours:	Monday through Friday, 7:00 am to 7:00 pm
Fare:	Free
Eligibility:	Open to all, no restrictions
Accessibility:	All vehicles are wheelchair accessible
For More Information:	1-800-660-4287 or TTY 650-508-6448

The South City Shuttle provides service around South San Francisco, with trips to local stores, the senior center, libraries, city hall and parks. For schedules and a map go to www.samtrans.com/shuttles.

 

Community Services

American Cancer Society – Road to Recovery Program

The American Cancer Society’s Road to Recovery Program is staffed by volunteer drivers who pick up cancer patients at their homes and take them to anything cancer-related, including doctor’s appointments, radiation treatments and chemotherapy. Call to reserve at least four business days in advance.
Service Area:	San Mateo County
Hours:	Monday through Friday, 9:00 am to 5:00 pm. It is preferable if the medical appointment or treatment starts between 9:30 am and 4:30 pm.
Fare:	Free
Eligibility:	Ambulatory cancer patients and caregivers
Accessibility:	Private vehicles (generally not wheelchair accessible)

For more information: 1. Cancer patients who need a ride to a cancer-related medical appointment or treatment should call 1-800-ACS-2345 (1-800-227-2345). Cancer patients who do not meet all of the eligibility requirements above can still call this number for help finding an appropriate transportation provider. 2. To become a volunteer driver, call the American Cancer Society’s local Bay Area Unit located at 71 Stephenson Street, Suite 400, San Francisco, CA at 415-399-7100 (press 3 for the local office).

Avenidas Door To Door

Service Area:	Belmont south to Mountain View
Hours:	Monday through Friday, 8:15 am to 4:00 pm
Fare:	$7.50 up to 4 miles, $10.50 up to 8 miles, $15.00 up to 12 miles; also once a week grocery shopping for $10 per month
Eligibility:	For anyone without their own transportation and without access to public transportation
For More Information:	650-289-5453
To Book a Ride:	650-289-5411 (up to 5 weeks in advance).

Avenidas provides all types of trips whether they are trips to medical appointments, the hair salon, to Avenidas for a class, lunch with a friend, shopping destinations, etc. The fares are billed monthly. Drivers will escort passengers to and from the car. Caregivers and spouses may accompany passengers at no additional charge. Weekly grocery shopping is provided by volunteer drivers who take three people at a time to the store of their choosing. The driver will wait at the store, load bags into the car, and take the passengers and groceries home. Due to high demand, weekly grocery shopping is limited to customers currently in the program, though new customers can have their names added to a wait list.

FISH

Rides are given for medical, dental or physical therapy appointments. Calls are answered by volunteers through an answering service. Rides can be requested up to one week in advance and must be requested at least 48 hours in advance. Rides are on a first-come first-served basis depending on driver availability.
Service Area:	Belmont, San Carlos, Redwood City (but riders may request rides as far north as San Mateo and as far south as Palo Alto)
Hours:	Monday through Thursday, 9:00 am to 5:00 pm
Fare:	Free
Eligibility:	Ambulatory residents who cannot ride public transit and have no other means to get to appointments
Accessibility:	Private vehicles (generally not wheelchair accessible but when requesting a ride, riders may request special service on a wheelchair-accessible vehicle)
For appointments call:	650-593-1288

Foster City Village

Dues-paying members may receive a variety of services including transportation. Volunteer drivers (training and background checked) use their own cars to provide rides for members to destinations in San Mateo County from Burlingame to Palo Alto. Trips of any type can be accommodated if booked at least 72 hours in advance.
Service Area:	Foster City
Hours:	Monday through Thursday, 8:00 am to 5:00 pm
Fare:	Free to dues-paying members
Eligibility:	Members, primarily older adults
Accessibility:	The vehicles are not wheelchair accessible
For More Information:	650-378-8541 fostercityvillage.org/

Get Up & Go (Peninsula Jewish Community Center)*

As part of the Get Up & Go program, the Peninsula Jewish Community Center (PJCC) operates a door-to-door, wheelchair-accessible bus and car service for older adults who do not drive. Every Monday, Tuesday and Friday, the Get Up & Go drivers transport seniors from their homes to destinations within San Mateo County, for medical appointments, shopping, personal errands or attendance at libraries and senior centers. Escorts are available if requested. Twice a month, seniors are brought to specially designed programs at the PJCC. Rides must be scheduled by Wednesday of the week before your ride.
Service Area:	San Mateo County (no service to the coast side).
Hours:	Every Monday, Tuesday and Friday (daytime only); special programs every other Wednesday at the PJCC.
Fare:	$6.00 round-trip
Eligibility:	Older adults in San Mateo County who do not drive or find it difficult to use public transportation. The PJCC serves a diverse multicultural community.
Accessibility:	Buses are wheelchair accessible
For More Information:	650-378-2750

*Get Up & Go is supported by gifts to the PJCC and grants from The Jewish Community Federation and Endowment Fund and the Jewish Community Endowment Newhouse Fund; Sequoia Hospital/Dignity Health; The Peninsula Health Care District; Kaiser Permanente and the Metropolitan Transportation Commission’s New Freedom Program.

Hospitals

Two hospitals in San Mateo County offer some limited transportation for their patients. In addition, the Road Runners program of El Camino Hospital in Mountain View offers transportation to residents of southern San Mateo County. For more information:
Kaiser Permanente Medical Center – Redwood City	650-299-3139
Seton Medical Center	650-808-9871
El Camino Hospital - Road Runners Program	650-940-7016

OUTREACH

OUTREACH has developed a Mobility Management Center that offers a range of individualized transportation choices for seniors, persons with disabilities, veterans, and others facing transportation barriers. Community members can use the online searchable database www.onecalloneclick.org to locate services and chat with a live person or community members can call OUTREACH Mobility Managers at 408-436-2865 for one-on-one service. Sequoia Village Dues-paying members may receive a variety of services including transportation. Volunteer drivers (training and background checked) use their own cars to provide rides for members to destinations in San Mateo County from Burlingame to Palo Alto. Trips of any type can be accomodated if booked at least 48 hours in advance (1 week preferred).
Service Area:	Belmont, San Carlo and Redwood City including Redwood Shores
Hours:	Monday through Friday, 8:00 am to 5:00 pm
Fare:	Free to dues-paying members
Eligibility:	Members, primarily older adults
Accessibility:	The vehicles are not wheelchair accessible
For More Information:	650-260-4569 sequoiavillage.org/

Private Services

The services in this section are provided by private, for-profit companies. SamTrans does not endorse these services and has not verified the information provided by the companies.

Lift Hero

Service Area:	San Mateo, San Francisco and Alameda Counties
Hours:	Rides are available 24/7
Fare:	$25 per hour of accompaniment and $1 per mile traveled with a $17.50 minimum
Eligibility:	Open to all, no restrictions
Accessibility:	Vehicles can transport folding wheelchairs and passengers who are transferable
For More Information:	650-241-0400 lifthero.com (mobile app is also available)

Lift Hero connects seniors, family members, and senior living operators with trusted drivers via website, mobile app and analog phone interfaces. Drivers are carefully screened, first aid certified, and have received senior-specific training. They use their personal vehicles to deliver through-door transportation and accompaniment. The entire experience is tailored to support each individual passenger, and to foster their relationship with a small circle of drivers. Lift Hero prefers riders to reserve rides at least 12 hours in advance but they will try to accommodate immediate needs.

Need-a-Ride

Service Area:	Palo Alto north to San Mateo
Hours:	Monday through Friday (all day), Saturday (half day)
Fare:	Fare is based on the distance traveled.
Eligibility:	Must be ambulatory
Accessibility:	Vehicles are not wheelchair accessible
For More Information:	650-462-0853

Need-a-Ride is a ride-request service. Leave a message and your call will be returned between 6:00 pm and 9:00 pm.

Serra Yellow Cab

Service Area:	Offers dispatch service to/from Daly City, Colma, Brisbane, Pacifica, Broadmoor, Millbrae, Burlingame, Hillsborough, Foster City, Belmont, San Carlos, Redwood City, and SFO
Hours:	Rides are available 24/7
Fare:	Fare is based on distance traveled.
Eligibility:	Open to all, no restrictions
Accessibility:	Wheelchair vans are available on request
For More Information:	www.serrayellowcab.com
To Book a Ride:	650-991-2345 for regular reservations 650-340-0999 for wheelchair vans

SilverRide

Service Area:	Throughout the Bay Area
Fare:	Fares are quoted in advance based on distance traveled, time of day and accompaniment preference
Eligibility:	Clients must be able to walk a minimum of 20 feet with a walking aid
Accessibility:	Vehicles can transport folding wheelchairs and passengers who are transferable
For More Information:	650-853-7433 www.silverride.com
SilverRide provides assisted transportation, companions, personalized activities, and group events for older adults who want to get things done, socialize and have enriching life experiences. As part of its service, SilverRide coordinates and refers a network of complementary products and services that together provide a comprehensive lifestyle solution for older adults.